• How much is my shipping?
Shipping within the United States is FREE on all orders over $50.00, unless you want it faster :) (Canada is FLAT rate of $15.00, Australia FLAT rate of $20.00, United Kingdom FLAT rate is $20.00) all other countries will pay what USPS generates.
• When will my order ship?
You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.
• International orders
International orders are purchasing at their own risk. Although it is very rare, we are not responsible for lost or stolen packages. International orders usually arrive within 14-21 days, but we have seen up to 45 days on occasion.
There will be no refunds or exchanges on sale items as they are FINAL Sale.
RETURNS & EXCHANGES WILL BE ACCEPTED WITHIN 7 DAYS FROM DATE OF RECEIPT FOR STORE CREDIT ONLY.
Goods received outside this period will not be accepted, please ensure items are tried on as soon as they are received. Items must be in original and saleable condition with original tags attached, and must not have been worn, altered or washed. The date of receipt refers to the date that we receive from our courier tracking service as ‘the date of item delivery'.
Please e-mail returns@minijoops.com before proceeding with your return.
We advise that you use a tracked or registered mail carrier service for the return, as it is your responsibility to deliver the goods back to MiniJoops. Please note we can not refund products that have been used, worn, damaged or altered in any way. We reserve the right to refuse returns of items when they do not meet the conditions set out above. Refunds are not accepted on sale items unless faulty. Original and return postage is non-refundable.
If the tracking shows that is was delivered, we are not responsible for stolen packages. (Domestic)
International orders are purchasing at their own risk. Although it is very rare, we are not responsible for lost or stolen packages. International orders usually arrive within 14-21 days, but we have seen up to 45 days on occasion.
Details
Garment dye:
most of our products are garment dyed, which gives this unique look and feel to each product. We recommend these articles to be washed separately, and when dark, do not rub against light sufaces. We recommend to gently handwash these items upside down with cold water and neutral liquid detergent.
Please do not rub
when using stain-remover.
Final sale